Are You Sure Your In-House IT Department Is Enough?

While you want to believe the best of your business, including your IT staff, it’s important to recognize when they’ve reached their limit regarding knowledge and workload. To combat these limitations, you can work with an outsourced IT provider. Combining the two can help you meet your business’ technology needs.

Sometimes, In-House Just Isn’t Enough

IT is complicated, and considering the growing list of responsibilities attached to your IT, it becomes more realistic to think about outsourcing some of them:

Essential Network Administration and Upkeep

Since most of your business operations depend on IT, you cannot understate the importance of keeping your network managed and well-kept. If anything gets misconfigured, breaks down, or isn’t updated correctly, you run the risk of grinding your business operations to a halt. The key is to prevent it from falling into this state of disrepair, and that task falls on your IT staff.

Communications Continuity

Similarly, you have your communications infrastructure, which allows your team to communicate both internally with staff and externally with clients, vendors, and other key stakeholders. If your communication tools aren’t managed and maintained, the rest of your business will suffer in turn. The responsibilities for communications upkeep range from acquiring the necessary hardware to supporting software and ensuring security.

New Tool and Capability Development

Your business will likely require custom solutions for its specific needs, like a custom application, a database, or an intranet site. Your IT department will be responsible for these types of specialized tasks as well, as deploying these tasks requires certain types of knowledge and expertise that others within your business likely don’t have. While these types of responsibilities aren’t as common as some of the others we’ve mentioned, it makes sense that IT would fill the shoes for these types of tasks.

Support for the Rest of Your Business

The most well-known task of IT is to support other employees with technology. The breadth of these responsibilities vary from hardware repair and procurement to network issues. You should be able to count on your business’ IT to help your team stay productive.

How You Can Better Support Your IT Staff

The odds of you finding an IT staff that can handle all of the above tasks are slim, and the chances that you have a budget that can support it are also unfavorable. Outsourcing to Inertia Group, Inc., however, offers you a solution that gives you access to a full team of highly trained and qualified technicians who can handle just about anything you throw at them. To learn more, call us today at (305) 447-7628.