Inertia Group, Inc. Blog

Inertia Group, Inc. has been serving the South Florida area since 2013, providing IT Support such as helpdesk, network management, applications, infrastructure, security, and consulting to small and medium-sized businesses.

As IT Complexity Grows, So Does the Importance of Managing It

As IT Complexity Grows, So Does the Importance of Managing It

Chances are that your business’ technology has gotten more complex in the past few years. This complexity has likely created some confusion on how best to manage your technology. Couple this with the more sophisticated threats that have been developed over that time, and there is a real risk to the welfare of your business coming from the technology you depend on daily. Today’s blog will discuss how increased complexity can be managed competently.

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Proactive Maintenance Can Keep Your Business Going

Proactive Maintenance Can Keep Your Business Going

SMBs need to be sensitive to their profit margins, as their ability to offer valuable services and products is directly tied to how many resources they have at their disposal. Therefore, you need to do all you can to save money where it counts—including your IT budget. It makes the most sense to take care of your existing IT infrastructure so you don't have to throw away resources needlessly.

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Three Ways MSPs Help SMBs with IT Management

Three Ways MSPs Help SMBs with IT Management

IT is pivotal to the success of any business. Still, for small and medium-sized businesses, there might be limitations placed on the organization's potential resources to cover its needs. Outsourcing IT responsibilities to a managed service provider is a viable option for improving the odds of finding success with technology management for SMBs. Here’s what your business can stand to gain from working with an MSP.

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Proactive IT vs Reactive IT

Proactive IT vs Reactive IT

You might hear us discuss the benefits of “proactive IT maintenance” all the time, but what does the word “proactive” really mean for technology management? Today, we want to demystify some of the jargon surrounding proactive IT and show you just how great of a value proposition it really is.

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The Right MSP Can Change Your Business for the Better

The Right MSP Can Change Your Business for the Better

Businesses that struggle with managing technology have a lot to gain by working with a managed service provider, or MSP. These providers are able to help businesses just like yours maintain and improve operations through the use of technology management tools and services. Here are three of the greatest benefits that working with an MSP can provide for businesses just like yours.

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Schools are Dangerously Valuable to Cybercriminals

Schools are Dangerously Valuable to Cybercriminals

It’s an unfortunate fact that cybercriminals are motivated to attack places that contain large volumes of sensitive data, but typically lack the budget or in-house skills to sufficiently protect it. It’s even more unfortunate that this description directly applies to many schools and school systems.

Let’s talk about what schools have to offer cybercriminals, and what they need to do as a result.

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Your Choice of IT Support Makes a Huge Difference

Your Choice of IT Support Makes a Huge Difference

Your business’ technology is critical to its productivity, but unfortunately, this technology can (and at some point, likely will) break. So, what do you do if and when it does?

Let’s go over some of the options that you have to consider.

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Technology Support is Crucial when IT is Everywhere

Technology Support is Crucial when IT is Everywhere

Most things in your office depend on technology in some way. That’s just the simple fact of life these days. Let’s examine just how much of your business depends on the technology that powers it and how companies increasingly depend on IT to manage the countless devices that have permeated the office environment.

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Where MSP Services Come From

Where MSP Services Come From

For most people, the term tech support is pretty self-explanatory. The terms managed services and MSP… not so much. Let’s go over what makes managed services and what we do as a managed service provider so different from the IT support you may be used to. To start, we’ll review where the idea of an MSP came from, and end with what one like us can do for you.

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How Managed Services Developed into What They Are

How Managed Services Developed into What They Are

When you see that we offer tech support, you almost certainly have an idea of what that means. However, upon hearing about our typical service delivery for the first time, many people are really surprised by how different our services—as a managed service provider—are. These differences are not an accident. Let’s go back in time a little while to explore how managed services came about, and what difference they could make for you.

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Some of 2020’s Biggest Tech Flubs

Some of 2020’s Biggest Tech Flubs

It’s no secret that 2020 has been relatively tough on all of us, down to the technology that so many use and rely on each year. Now that we’re in the home stretch towards a hopefully better 2021, let’s look back at some of the technologies that didn’t deliver as promised and some of the other issues that we saw this year—some relatively harmless, and some decidedly not.

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Have You Applied the Recent Chrome Patches?

Have You Applied the Recent Chrome Patches?

Being told by an IT provider how important it is for you to update your software is probably a bit like your grade school teacher telling you how important it is to do your homework: of course they’re going to say it, it’s their job to do so. However, we’re telling you what the Department of Homeland Security announced when they released a warning to update your Google Chrome web browser.

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Improve Your Business With These Documentation Practices

Improve Your Business With These Documentation Practices

With the amount of technology that the modern business relies on today, each business needs to maintain comprehensive documentation outlining it. As a managed service provider, we can provide an expert perspective on what needs to be included in this documentation. Let’s get into it.

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How to Trim Your IT Support Expenses (But Keep Your IT)

How to Trim Your IT Support Expenses (But Keep Your IT)

When a budget comes into play, it is important to remember that there are a few ways that you can adjust it beyond eliminating line items. For instance, you can instead optimize some of the most egregious financial requirements your technology has--its support costs--by translating the unpredictably variable costs you likely deal with now for your support, to the much more sustainable agreement that a managed service provider will operate through.

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